Frequently Asked Questions


Help & FAQ is designed to provide you the parts that fuel your passions and expertise. We want your fastener buying experience with us to be as satisfying as possible. To help, we have created comprehensive help pages – including our Learning Center and Frequently Asked Questions.

Should you have a question that you do not find answered, feel free to contact us

Help Topics

No Minimum Order

Ordering and Billing


Security and Privacy

Technical Support

How to contact us

Frequently Asked Questions

Do you sell to the general public and end users?

Do you offer volume discounts or dealer programs?

Do you offer samples?

Do you sell by the piece?

Do you ship to Alaska, Hawaii, Guam or Puerto Rico?

How long will it take for me to receive my order?

What is your shipping cut off time?